# Novin

> Novin is a team of AI security agents that works behind the cameras a site already has. When an alarm fires, the agents investigate it across every relevant camera while it is still live, and hand the operator the case: what was seen, what it might mean, what is still open, and a suggested next step. The operator makes the call. Novin is made by Novin Technologies Ltd, a UK company. Website: https://novin.uk. Contact: info@novin.uk.

## What Novin does

- Reads the camera that tripped the alarm and describes what is actually in the picture.
- Follows a person from camera to camera and covers every way out at once, with one agent per camera.
- Weighs each alarm against site context written in plain language by the site's own team: opening hours, deliveries, patrols, known risks.
- Runs a challenger agent that argues against the call before an alert is raised, so weak alerts are caught before they reach a person.
- Puts the cameras that matter on the operator's screen while it works, and posts short live notes as the case develops.
- Writes the finished case into the system the operators already use, and sends the same verdict to email, Slack, Teams and webhooks.
- Lets operators ask Novin about any alarm in plain language, and message a live investigation to steer it ("watch the loading door").

## Who it is for

- Security operations centres (SOC and GSOC teams) that watch many sites.
- Alarm receiving centres and central monitoring stations doing remote video monitoring and alarm verification.
- Guarding companies and duty managers.
- Businesses that run their own CCTV across warehouses, logistics yards, offices, retail and industrial sites.

## Works with

- Video management systems: Milestone XProtect, Nx Witness (Network Optix), Hanwha WAVE, Genetec Security Center.
- Central station software: Immix.
- Cameras and recorders: Hikvision, HikCentral and Hik-Connect; Dahua and DSS; any ONVIF camera; any RTSP stream; any NVR that sends alert emails or HTTP notifications.
- Notifications: email, Slack, Microsoft Teams, webhooks.
- Novin also has its own operator dashboard: a live camera wall, one alarm queue with Novin's suggestion on each alarm, plain-language search, device checks and site setup.

## How it is deployed

- The Novin Hub is a small service that runs beside the recorders: a one-line install on Linux, macOS or Windows, or Docker on any host on the LAN. It never runs on recorder firmware.
- It discovers ONVIF cameras, RTSP streams, NVRs and VMS on the network by itself. There are no new cameras to buy and no rules to write.
- Sites can also connect by forwarding their NVR's alert emails.
- New sites start in shadow mode: Novin runs alongside the operators so its calls can be compared with theirs before it touches a live alarm.

## Data and privacy

- No video archive in the cloud. Frames are fetched for an open case and deleted under a retention policy once it closes. Novin keeps the structured case record: times, cameras, findings and the verdict.
- Agents learn a site from its layout, normal activity and operator feedback, stored as text. Customer video is not used to train models.
- The hub makes outbound HTTPS connections only. There are no inbound ports to open.

## Common questions

**What is Novin?**
An AI system for physical security: a team of AI agents that investigates every alarm across a site's existing cameras and writes the result into the VMS or monitoring software the operators already use.

**How is it different from video analytics or AI object detection?**
Detection tells you something is in the frame. Novin investigates the alarm: it checks the other cameras, follows the person, covers the exits, compares what it sees with what is normal for that site, and argues the call before alerting. The output is a case an operator can act on, not a bounding box.

**Does Novin reduce false alarms?**
It reads every alarm against the picture and the site's own context, and a challenger agent tests every alert before it is raised. Operators get the evidence and the reasoning rather than a bare trigger, so they can clear routine activity quickly and spend their time on the real events.

**Does Novin replace security operators?**
No. Novin does the checking that operators used to do by hand, camera by camera, and hands them the answer while the alarm is live. The operator makes the call. Novin never closes an alarm on its own.

**Do we need new cameras or a new VMS?**
No. Novin works with the cameras, recorders and VMS already on site, including Milestone XProtect, Nx Witness, Hanwha WAVE, Genetec Security Center, Immix, Hikvision, Dahua, ONVIF and RTSP.

**Where does our video go?**
Frames are fetched only while a case is open and are deleted after it closes. Novin keeps the case record, not footage, and does not train models on customer video.

**How do we try it?**
Pilots start with one site in shadow mode. Contact info@novin.uk or visit https://novin.uk.

## Links

- [Novin website](https://novin.uk/): overview, the live investigation, integrations, setup and data handling.
- [Launch film](https://novin.uk/novin-dashboard-launch.mp4): an 83-second film of an investigation in the Novin dashboard (stock footage; readings are real model outputs; the chat exchange is an example).